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This legal text gives details of how we collect and process your personal data through your use of our website including any information you may provide to us through the site when you provide your contact details through the form provided for this purpose.

When you provide us with your data, we inform you that our services are not possible for those persons who are not able to give their consent, so when you send us the forms you guarantee that you have sufficient capacity to give your consent.



Contact details of the person in charge: Arki-Tech Systems Group S.L., Calle del Trópico 3, esc 4, piso 8, puerta H

Torremolinos, 29620, Málaga, Tel.: 951- 51 24 67 and e-mail



The General Data Protection Regulation tells us that personal data is any information about an identified or identifiable natural person, i.e. any information capable of identifying a person. This would not include anonymised data, or percentage data.

On our website we may process certain types of personal data, which may include:

  • Identity data: name.
  • Contact data: email address, telephone number.
  • Usage data: information about how you use our website, products and services.
  • Marketing and communications data: preferences for receiving marketing communications from us and preferred means of communication.

We do not collect any data relating to special categories of personal data (those revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data).

If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it to us, we may not be able to perform the contract or provide the service and you must let us know in advance.



The means we use to collect personal data are:

  • Through the form on our website, through our contact emails, by telephone or post, when:

– You request information about our products or services

– You subscribe to any of our services or publications

– Send your comments


To ensure the quality of our site, we reserve the right to refuse any registration request or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this happens, we will try to give reasons for our decision, but we cannot undertake to do so in all cases.

  • Through technology or automated interactions: On our site we may automatically collect technical data about your computer, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our cookie policy here (link).
  • Through third parties:

– Google: analytical data or search data. Outside the European Union.

– Social Networks: (Facebook, Instagram, Twitter) outside the European Union.



The most common uses of your personal data are:

  • For the formalisation of a contract between Arki-Tech Systems Group S.L, hereinafter ARKITECH, and you.
  • When you consent to the processing of your data.
  • When we need it in order to comply with a legal or regulatory obligation.
  • When it is necessary for our legitimate interest or that of a third party.

You may revoke your consent at any time by sending an email to or by consulting the section on exercising your rights below.

Below is a table showing the ways in which we will use your personal data and the legitimacy for its use, as well as the type of personal data we will process. We may process some personal data for additional legal reasons, so if you require details please email


PurposeType of dataLegitimacy of processing
To request information via the contact form-Name
Consent of the data subject
To send you commercial communications, providing you with relevant content that may be of interest to you.-Name
Consent of the interested party
  • Commercial communications: you will only receive communications if
  • You have requested information from us or have contracted a product or service.
  • If you provided us with your details, accepting the box provided for this purpose on our form.

Provided that you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications by email to

Where you opt out of receiving communications from us, your personal data will continue to be stored as a result of your contracting with us in order to comply with legal requirements.



we will only use your data for the purposes for which we collect it, unless we reasonably consider that we should use it for another reason, by notifying you in advance so that you are informed of the lawful purpose.

in advance so that you are informed of the lawful reason for processing and provided that the purpose is compatible with the original purpose.


Retention period:

They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from that purpose and from the processing of the data. The provisions of the different regulations regarding the retention period shall apply, insofar as they are applicable to the present processing.


Data of subscribers by e-mail or form:

From the time the user subscribes until he/she unsubscribes.

Data of users uploaded by ARKITECH to its Social Networks or pages: From when the user gives their consent until they withdraw it.



How to exercise these rights? Users may send a communication to the registered office of ARKITECH or to the e-mail address in both cases including a photocopy of their National Identity Card or other similar identification document, to request the exercise of the following rights:

Access to your personal data: you may ask ARKITECH whether it is using your personal data.

  • To request their rectification, if they are not correct, or to exercise the right to be forgotten with respect to them.
  • To request the limitation of the processing, in this case, they will only be kept by ARKITECH for the exercise or defence of claims.
  • To oppose their processing: ARKITECH will stop processing the data in the manner you indicate, unless for legitimate reasons or for the exercise or defence of possible claims, the data must continue to be processed.
  • Data portability: if you wish your data to be processed by another company, ARKITECH will facilitate the portability of your data to the new data controller.

You may use the forms made available to you by the Spanish Data Protection Agency to exercise your aforementioned rights: Here

Claim before the A.E.P.D.: if you consider that there is a problem with the way in which ARKITECH. is treating your data, you may address your claims to the corresponding supervisory authority, the competent authority in Spain: Spanish Data Protection Agency.

We may need to ask you for specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

All requests are dealt with by us within the legal deadline of 1 month. However, it may take longer than one month if your request is particularly complex, or if you have already taken a number of actions previously. In this case, we will notify you and keep you updated.



It is possible that, in the course of our work, we may need the assistance of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures in place to guarantee your rights:

  • Service providers who provide system administration and information technology services.
  • Professional advisers including lawyers, auditors and insurers providing banking, legal, insurance and accounting consultancy services.

All processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, in order to comply with transparency requirements, you may request a list of the companies that provide services to us by sending an email to:



We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, modified or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know that data.

need to know that data. They will only process your personal data in accordance with our instructions and are bound by a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated by the GDPR Articles 33 and 34.



Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for your personal data and European law has prohibited transfers of personal data outside the EEA unless the transfer meets certain requirements.

Some of our third party service providers are located outside the European Economic Area (EEA), so the processing of your personal data will involve a transfer of data outside the EEA.

  • Social Networking: ARKITECH makes use of the social networking sites Facebook, and Twitter, all in the US.

If you require further information regarding the specific mechanism used by us when transferring your data outside the EEA, you can contact us via email at


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